12 Tips for Achieving Organizational Transformation

• Establish stretch goals, even if they require fundamental change in behaviors, processes, or systems. Have an end state and clear vision in mind.
• Meaningful change occurs at the front-line through the support of top leadership.
• Leaders must be driven by a vision of excellence. Disregard current obstacles when developing this vision.
• Build your organization around top performers. Do not waste time on the non-performers. This is a conscious effort for most.
• Change your culture by modeling and defining behavior through actions, not words. Monitor, reinforce, and sustain behavioral changes.
• Mutual trust is the lubricant of efficient business systems. Focus on inquiry, not inquisition. Create humiliation-free feedback.
• Confidence is generated through immediate results. Generate quick wins early.
• Address the systemic root operational problems. Look beyond symptoms.
• Simplify your business process, complexity increases the chance of error.
• Eliminate non-value added management processes that are in place to band-aid inadequate systems.
• Focus on performance outcomes, not specific continuous improvement tools or past experiences. Keep the end result in mind.
• Sustain your improvements by continually focusing on the desired outcomes. Do not become content with the status quo.
  
  
  Adapted from DefinityPartners - http://www.definitypartners.com/