Monday, September 14, 2009

12 Tips for Achieving Organizational Transformation

  • Establish stretch goals, even if they require fundamental change in behaviors, processes, or systems. Have an end state and clear vision in mind.
  • Meaningful change occurs at the front-line through the support of top leadership.
  • Leaders must be driven by a vision of excellence. Disregard current obstacles when developing this vision.
  • Build your organization around top performers. Do not waste time on the non-performers. This is a conscious effort for most.
  • Change your culture by modeling and defining behavior through actions, not words. Monitor, reinforce, and sustain behavioral changes.
  • Mutual trust is the lubricant of efficient business systems. Focus on inquiry, not inquisition. Create humiliation-free feedback.
  • Confidence is generated through immediate results. Generate quick wins early.
  • Address the systemic root operational problems. Look beyond symptoms.
  • Simplify your business process, complexity increases the chance of error.
  • Eliminate non-value added management processes that are in place to band-aid inadequate systems.
  • Focus on performance outcomes, not specific continuous improvement tools or past experiences. Keep the end result in mind.
  • Sustain your improvements by continually focusing on the desired outcomes. Do not become content with the status quo.


    Adapted from DefinityPartners - http://www.definitypartners.com/

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